Are you thinking about hiring a medical debt collection agency?
If so, there are three important points you’ll want to consider before you sign up with a collection agency.
Because when it comes to successfully collecting on your outstanding invoices, you’ll want to choose a company that specializes in helping medical practices like yours.
After all, you face unique challenges that most other businesses do not.
For this reason selecting a company with experience in your field is critical.
Three keys for successful medical debt collection
Probably the most important consideration is HOW the collection agency will contact your patients regarding their outstanding bills.
This involves two parts:
- the methods they’ll use
- the way they will contact your patients
By METHOD we mean how they will contact your patients – letter, phone call, etc. and the language and follow up techniques that are used to help you get paid.
By WAY (or manner) we’re talking about how they represent themselves on the call (or letter) — i.e. is their contact perceived as coming from your office directly, or do they state that they are a collection agency calling (or contacting) them on your behalf.
Generally speaking, collection agencies that focus on helping medical practices tend to present an appearance as if they everything was originating from your office.
This means that the letterhead used for any collection letters will probably include your address, phone number and other contact information. Using this approach helps to present a seamless billing process without alarming your patients that they have been sent to a “collections.”
However, regardless of the methods used you should ask for their track record of success when it comes to working with medical offices.
Other questions to consider include:
- how many years in business?
- years of experience in medical collections?
- member of a professional organization?
- fee structure?
- average percentage of revenue collected?
Any collection agency worth considering should be able to present you with a number of case studies, testimonials, and their average success rate (in terms of percentages, etc.) so that you can make an informed decision when it comes to selecting the right company.
After all, it’s your money…
Find a medical debt specialist today
To find a medical collections agency that specializes in medical practices like yours simply request more information from qualified and reputable companies.
Click the link and compare free medical collection agency quotes today.
This way you can save time, money and aggravation by hiring a professional who can help you start collecting on your outstanding bills.
After all, you really have two choices:
- you can keep doing what you’re doing (expecting a different result), or
- you can hire an outside company that can help you collect the money you rightfully deserve.
At the end of the day it’s your money…